Learn how to operate a range of computer applications including Microsoft Office, computerised accounting, administration procedures and processes, and the different technologies used in a modern office environment. You will also develop effective business communication skills.

Open Entry

Graduates of this qualification will have the skills and knowledge to work, or gain employment, in a wide range of general office administration roles in a variety of sectors, under broad guidance. These may include: a sole-charge role in a small business entity, senior receptionist, customer relationship roles, personal assistants and secretaries, lead administrator, frontline customer service roles, call or contact centre operators, office support workers, web administrator, service desk coordinator.

This qualification is offered by WITT.

From 2023, WITT and the programme you have enrolled in will become part of Te Pūkenga - New Zealand Institute of Skills and Technology. Please note that all programmes offered by WITT and other subsidiaries of Te Pūkenga are under review as part of the reform of vocational education training. This is to ensure they are portable, consistent, and aligned with the needs of industry. The programme, short course or micro-credential you have enrolled in may change over time.