Learn how to operate a range of computer applications including Microsoft Office, computerised accounting, administration procedures and processes, and the different technologies used in a modern office environment. You will also develop effective business communication skills.

Open Entry

Graduates of this qualification will have the skills and knowledge to work, or gain employment, in a wide range of general office administration roles in a variety of sectors, under broad guidance. These may include: a sole-charge role in a small business entity, senior receptionist, customer relationship roles, personal assistants and secretaries, lead administrator, frontline customer service roles, call or contact centre operators, office support workers, web administrator, service desk coordinator.