You will learn how to:
- Apply keyboard and word processing skills
- Produce a range of business documents
- Process financial information
- Provide appropriate customer service
- Display oral, written and interpersonal communication skills
- Process data and create spreadsheets
Programme specific information
This programme is delivered in a simulated working office and supported by Moodle. Moodle is WITT’s online learning management system - tutorial staff will guide you in the use of online learning tools. Students will be studying in a simulated work environment using our simulated business office.
Graduates of this qualification will have the skills and knowledge to work, or gain employment, in a wide range of general office administration roles in a variety of sectors, under broad guidance. These may include: a sole-charge role in a small business entity, senior receptionist, customer relationship roles, personal assistants and secretaries, lead administrator, frontline customer service roles, call or contact centre operators, office support workers, web administrator, service desk coordinator.
Stationery and printing $130 approximately.
WITT offers great support and services, modern learning spaces which are up to date and industry relative. The tutors are knowledgeable, committed and enthusiastic in helping me succeed grow and learn in a fun safe and supported class environment. If you are considering a particular course that interests you, just go for it.
Changes for new learners
WITT and this programme are part of Te Pūkenga – New Zealand Institute of Skills and Technology .