You will learn how to:
- apply keyboard and word processing skills.
- produce a range of specialist business documents.
- process financial information.
- provide appropriate customer service.
- display oral, written and interpersonal communication skills.• process data and create spreadsheets.
Programme Specific Information
This is a face-to-face delivered programme supported by Moodle. Moodle is WITT’s online learning management system - tutorial staff will guide you in the use of online learning tools. Students will be studying in a simulated work environment using our simulated business office.
Graduates of this qualification will have the skills and knowledge to work or gain employment, in a wide range of general office administration roles in a variety of sectors, under broad guidance. These may include: a sole-charge roles in a small business entity, senior receptionist, customer relationship roles, personal assistants and secretaries, lead administrator, front line customer service roles, call or contact centre operators, office support workers, web administrator, service desk coordinator.
Stationery and printing $130 approximately.
I decided to come and study at WITT to further my studies and ensure I felt prepared enough to be able to succeed in a business environment. The programme covers a variety of skills to ensure you are able to go straight from study into work confidently and it also allows you to practice and learn the job while in class.
The campus feels like a community, it’s lively and you are encouraged to use the services such as extra help with assessments and referencing. Everyone at WITT wants to see you succeed, and they will do anything to help you do that!
Changes for new learners
WITT and this programme are part of Te Pūkenga – New Zealand Institute of Skills and Technology .