Flexible Online Learning with Optional Face-to-Face Support
This programme is delivered online, giving you the flexibility to study from anywhere, at your own pace.
You’ll also have the option to attend in-person workshops and support sessions, if you prefer some face-to-face interaction alongside your online learning.
To make the most of your studies, you’ll need:
- A laptop or desktop computer (smartphones and tablets are not suitable)
- Reliable broadband internet
- A data plan that supports online learning tasks like streaming videos, downloading materials, and submitting assessments
Not sure if your setup meets the requirements? Contact us before you enrol—we’re happy to help you get started.
New Zealand Certificate in Business (Administration and Technology) – Level 4
Gain the skills to thrive in a modern office environment
This programme is designed to prepare you for a wide range of administrative roles across various industries. You'll develop the technical skills and professional behaviours needed to support day-to-day business operations in a culturally diverse workplace.
Graduates will be able to apply business technologies and carry out a variety of administrative tasks with confidence—guided by the principles of ngā kaupapa o te Tiriti o Waitangi (the Treaty of Waitangi).
What You'll Learn
By completing this qualification, you will be able to:
- Use business software and devices to deliver efficient administrative support
- Process data, produce reports, and complete financial calculations for business needs
- Maintain and improve administrative systems and processes
- Work collaboratively to achieve team and organisational goals
- Apply customer service techniques that meet and exceed stakeholder expectations
- Demonstrate professionalism, cultural awareness, and ethical behaviour in the workplace
Career Opportunities
With this qualification, you can pursue roles such as:
- Office Administrator
- Executive Assistant
- Customer Service Administrator
- Accounts Assistant
- Team Coordinator
Your skills will be valued across a range of sectors including corporate, community, and cultural organisations.

I decided to come and study at WITT to further my studies and ensure I felt prepared enough to be able to succeed in a business environment. The programme covers a variety of skills to ensure you are able to go straight from study into work confidently and it also allows you to practice and learn the job while in class.
The campus feels like a community, it’s lively and you are encouraged to use the services such as extra help with assessments and referencing. Everyone at WITT wants to see you succeed, and they will do anything to help you do that!
Skye Hutchings
Administration
Additional expenses
Closer to the programme starting, learners will receive a list of course materials to purchase. Examples of course materials could include textbooks, stationery, printing; uniforms, personal protective equipment, tools and a laptop.
Changes for new learners
WITT and this programme are part of Te Pūkenga – New Zealand Institute of Skills and Technology .