New Zealand Certificate in Business (Administration and Technology) (Level 3)
What You'll Learn
By the end of this programme, you’ll be able to:
- Deliver general office and administrative support using a range of business technologies
- Process data, generate business information, and perform basic financial calculations
- Work as an effective team member and contribute to shared goals
- Apply customer service techniques that meet stakeholder needs
- Demonstrate professional, ethical, and culturally responsive behaviour in the workplace
- Apply interpersonal skills to support the smooth operation of the office
Flexible Online Learning with Optional Face-to-Face Support
This programme is delivered online, giving you the flexibility to study from anywhere, at your own pace.
You’ll also have the option to attend in-person workshops and support sessions, if you prefer some face-to-face interaction alongside your online learning.
To make the most of your studies, you’ll need:
- A laptop or desktop computer (smartphones and tablets are not suitable)
- Reliable broadband internet
- A data plan that supports online learning tasks like streaming videos, downloading materials, and submitting assessments
Not sure if your setup meets the requirements? Contact us before you enrol—we’re happy to help you get started.

WITT offers great support and services, modern learning spaces which are up to date and industry relative. The tutors are knowledgeable, committed and enthusiastic in helping me succeed grow and learn in a fun safe and supported class environment. If you are considering a particular course that interests you, just go for it.
Kiriani Taite
Administration
Entry Requirements
There are no entry requirements for this programme.
Career Opportunities
Graduates of this programme will be ready to take on supervised general administration roles across a variety of sectors, including:
- Reception and office support
- Data entry and records management
- Customer service roles
- Administration support in community and cultural organisations
Changes for new learners
WITT and this programme are part of Te Pūkenga – New Zealand Institute of Skills and Technology .
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