What You'll Learn
By the end of this programme, you’ll be able to:
- Provide administrative and general office services using business technologies to support everyday operational activities in an office environment.
- Process data, produce information, and perform financial calculations for business purposes.
- Work cooperatively within a team and contribute to the achievement of objectives.
- Select and apply customer service techniques to best meet stakeholder expectations.
- Behave professionally and ethically and in a socially and culturally responsible manner and apply personal and interpersonal skills to contribute to the performance of the office.
Flexible Online Learning with Local Support
This programme offers the best of both worlds; the flexibility of online study through Open Polytechnic combined with the benefits of local campus access. You'll study online at your own pace, from anywhere. However, as a WITT learner, you'll also have the option to:
- Utilise local campus facilities, such as the library, computers, and gym.
- Attend optional in-person workshops and support sessions for additional help.
To ensure a smooth online learning experience, you'll need:
- A laptop or desktop computer (smartphones and tablets aren't suitable for this programme).
- Reliable broadband internet access.
- A data plan that can handle online learning tasks like streaming videos, downloading materials, and submitting assessments.
Unsure if your current setup meets these requirements? Contact us before you enrol - we're here to help you prepare for your studies.

WITT offers great support and services, modern learning spaces which are up to date and industry relative. The tutors are knowledgeable, committed and enthusiastic in helping me succeed grow and learn in a fun safe and supported class environment. If you are considering a particular course that interests you, just go for it.
Kiriani Taite
Administration
Entry Requirements
40 credits at NCEA Level 1, including 10 Literacy credits and 10 Numeracy credits; or a recognised equivalent
OR
A relevant qualification at NZQF level 2 or above; (for example NZ Certificate in Business (Administration and Technology) (Level 3), NZ Certificate in Business (Introduction to Team Leadership) (Level 3) or NZ Certificate in Business (Introduction to Small Business) (Level 3)
OR
A recognised equivale
Career Opportunities
Graduates of this qualification may be employed in a wide range of supervised general office administration roles in a variety of sectors, and in a wide range of roles in cultural and community settings.
Changes for new learners
WITT and this programme are part of Te Pūkenga – New Zealand Institute of Skills and Technology .