New Zealand Certificate in Hairdressing Salon Support (Level 3)

New Zealand Certificate in Hairdressing Salon Support (Level 3)

This qualification is the beginning of your hairdressing career as you gain knowledge of salon culture, hierarchy and specific industry terminology; including reception duties, salon support, elementary styling tasks, including blow-drying, moulding, setting and long hair ups, and an introduction to cutting and colour treatments.

You will learn how to:

  • apply knowledge of salon culture, hierarchy and specific industry terminology to communicate appropriately with clients, peers and supervisors within the salon.
  • follow instructions and ensure observation of technical skills is respectful of the client experience.
    undertake limited reception duties, including appointment making, home hair care sales and maintenance of retail product displays.
  • apply knowledge of the key role a salon assistant plays to provide limited support services that contribute to the client journey through the salon.
  • perform a limited scope consultation, including hair and scalp analysis.
  • perform elementary styling tasks, including blow drying, moulding, setting and hair ups.
  • safely hold scissors, follow a pre-cut guide, comb and project the hair and maintain even tension on a mannequin.
  • mix, apply and remove a limited range of colour treatments as directed.
  • understand the process and basic principles when neutralising chemical reformation services.
  • meet the personal health and presentation requirements of the salon environment, and self-style in ways that promote current trends in fashion.
  • follow workplace health, safety, hygiene and environmental policies.
  • identify and report potential hazards to minimise the impact of workplace hazards in the salon environment.

Programme Specific Information

Programme length

This is a one-year full-time programme of study, or equivalent part-time. 

  • Open entry.

Class times

Classes are taught three days per week.


This program me includes competency-based assignments, theory tests and practical assessments.

Work Experience

This programme has a requirement for students to undertake 80 hours work experience to enhance their formal learning.

Future Study Options:

New Zealand Certificate in Hairdressing, Emerging Stylist (level 4) or Professional Stylist (level 4) as part of an Industry apprenticeship.

Career Options

Apprentice hairdresser, pharmacy hair consultant.

Additional Expenses

  • Stationery - $100 (approx) per year
  • Uniform (Tunic) - $70 (approx) per year
  • Uniform/ personal presentation - $200 (approx). Includes shoes, pants/skirt, makeup and hair products)

**Reassessment/resubmission fee: At least $10 per performance criteria to a max of $50

Students are provided with

A hairdressing kit

Student responsibility:

  • Provide models for collection of evidence and assessment
  • Provide smart shoes suitable for standing long periods
  • Provide smart pants or skirt to wear with tunic (uniform)
  • Source a salon for work experience requirements
  • Student makeup and hair groomed to industry standard for class
  • Access to a WITT PC, or personal laptop is required

Changes for 2023 learners

On 1 November 2022, WITT and the programme you have enrolled in became part of Te Pūkenga – New Zealand Institute of Skills and Technology .
When you apply to study with WITT in 2023, you will be enrolled with Te Pūkenga, the new national network of vocational and applied education in Aotearoa New Zealand. You will learn in the same way, in the same place, and with the same people. The great news is that this enables us to share skills and knowledge across a network of passionate education providers, to better help you succeed.
Please note that all programmes offered by WITT and other subsidiaries of Te Pūkenga are under review. This is to make sure they are portable, consistent, and aligned with the needs of the industry to provide you with excellent and quality educational opportunities.

Similar Programmes

New Zealand Certificate in Hairdressing (Emerging Stylist) (Level 4)

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