New Zealand Certificate in Food and Beverage Service with strands in Barista & Restaurant Service (Level 3)

Gaining hospitality qualifications was initially a back-up plan for former zoo keeper Jess Erb.

“I have always had an interest in hospitality and thought it would be a good move to have more skills under my belt. Now, looking back, I think this was one of the best decisions I have ever made.

“I have never enjoyed a course as much as this one,” says the Egmont Village 21-year-old, who gained casual employment at the Hour Glass bar while on the course.

Jess has obviously found her niche. She won the bronze medal in the Taranaki-Wanganui front of house competitions while on the course. That success saw her selected to complete in New Zealand’s premier Toque D’Or student hospitality competition.

“I couldn't have asked for better tutors. They are super supportive and have lots of experience themselves within the hospitality industry, which I think is really important.”