Tue 7 Sep 2021

COVID Student FAQs

E ngā ākonga ō Te Kura Matatini o Taranaki,

Kia kaha, kia māia, kia manawanui.


Q. How will my studies continue while we are at Alert Level Delta 2?

Students will return to campus on the 9 September. There are a couple of classes that will remain online and your kaiako (tutor) will advise if you are in one of these classes.

Q. When is the first day students are back on campus?

Students are welcomed back on campus on Thursday 9 September. There will be a welcome back whakatau at 9:00am for everyone which will be screened live to all classrooms across campus.

Q. Do I need to scan in with a QR code?

It is now mandatory to scan the COVID QR code when entering all WITT buildings.  Scan the QR code with the NZ COVID Tracer app. QR codes are available at all building entrances to campus. You can download the QR code here

  • If you see a QR code, scan before you enter.

Q. I am a vulnerable student or caring for/living with vulnerable people, what do I do?

Please talk with your Kaiako (tutor) to develop a plan so you can continue to study at home.

Q. What should I do if I’m feeling unwell?

If you are sick please stay home. As unusual, contact your kaiako to let them know you won’t be in class.  If you feel sick while on campus make sure you inform you kaiako and go home immediately. If you are unwell and experience respiratory symptoms call Healthline 0800 358 5453 or your GP

Q. Do I have the wear a mask?

Wear a mask if you can. These are available around campus, but we encourage you to bring your own if you have one.

Close contact courses where the physical distancing rule of 1m cannot be met, (like hairdressing, nursing etc) must follow public health control measures, therefore masks will be supplied.

Q. I forgot my mask

These are available around campus in classrooms and offices.

Q. What changes will I see around campus?

QR codes are on the entrances of every building and the layouts of some classrooms have been changed to meet COVID requirements.  Whenever possible 1metre physical distancing is to be maintained, some desks and PCs have been taped off from use and chairs have been stacked away.

Will there be any changes to my timetable?

There may be. Before proceeding to class, check your timetabled classroom as this may have changed. You tutor will be in touch if there are changes to class times.

Q: Will scheduled assessments or practicums be rescheduled and/or due dates extended?

Assessments will continue wherever possible, however catch up practical classes will be offered at level 2. If there are any changes this will be communicated by your kaiako. 

Q: What is the plan for the rest of our academic year? Will it still go ahead with the same dates?

At this stage our academic year looks the same with no change to dates. We will keep you posted if there is any change.

Are the Student Support team and other services available on campus?

Yes, student services and support people will be available for you on campus from Thursday 9 September. We will have physical distancing, extra cleaning, and contact tracing measures in place.

  • Te Whare Mātauranga (the Learning Resource Centre) and Library will be open usual term hours including evenings and Saturdays.
  • Computer Labs will be open for students (reduces computers are available to allow for physical distancing)
  • Appointments with student support staff are available in person, or via phone or Zoom.
  • Both Garage Café and Te Kauta Café will be available. Physical distancing markers are in place, 2metres.
  • The Fitness Factory gym will be open and physical distancing will apply and strict limits on how many people can enter.

Q. Is public transport available to get to WITT?

Bus travel is free but timetables may be limited. The Taranaki Regional Council is working hard to release new bus timetables for next week onward. You can find information about travel under Level 2 here. PPE must be worn on any public transport.

If you catch the Connector bus, you’ll now need to book your travel online using the Connector booking system - www.trc.govt.nz/MyConnector/

How can I keep myself safe when I return to WITT at Alert Level Delta 2?

Physical distancing.  For people you work or study with, where contact tracing and hygiene measures are in place, a 1 metre distance encouraged where possible. In common areas and public spaces where there is no contact tracing, maintain a 2 metre distance.

  1. Contact tracing.  Keep track of where you have been, scan the QR code at every entrance.  Your tutors will also keep attendance records.
  2. Hygiene.  Remember to wash your hands frequently, or use hand sanitiser.  When washing hands, wash with soap and water for 20 seconds.
  3. Do not come to WITT if you are feeling sick.

Q. Is there any other financial support available to me? 

If you need extra financial help during this time, you can find information about and apply for emergency assistance on the StudyLink website.

The Hardship Fund for Learners was extended earlier this year and continues to be available for the 2021 calendar year. This is a limited fund intended to provide temporary financial assistance for learners who are facing barriers to continuing their study or training because of the COVID-19 pandemic. The fund can also be used to support learners who are experiencing technology-related financial challenges.

If you are experiencing hardship, we encourage you contact your tutor or a Student Success Team member directly and talk about the support you require, email your query to info@witt.ac.nz

Q. I am an international student. Who can I talk to about the impacts Covid-19 has on my study or my visa?

The international team are here to support you. Contact international@witt.ac.nz or +64 27 356 9363 if you have any questions. For international students needing urgent pastoral support you can call our 24/7 line on +64 27 466 0412. Specialised visa advice can be found on Immigration New Zealand’s website https://www.immigration.govt.nz/about-us/covid-19

Q. I am feeling overwhelmed. How can I get help? 

Emergencies are usually unexpected, sudden, and overwhelming. It's natural to feel emotionally and physically drained. You're not alone in this and you don't need to cope on your own. Friends and family members not affected by the event can help you cope. 

You can still speak to our Nurse, Counsellor, any of the Kaitakawaenga, disability support or the youth Guarantee team. Contact 0800 WITTNZ or send an email to info@witt.ac.nz to be connected. 

You can get more help and information from: 

  • WITT's Student Success team or your tutors
  • your GP or local community health centre
  • Youthline at 0800 376 633 or www.youthline.co.nz
  • Need to Talk by calling or testing 1737 any time
  • In an emergency always call 111