On these pages, you will find out about what it is like to work at WITT, you will find our current vacancies and information to help you if you are applying to work here. If you are not from around here, we can even provide you with some insight into our region.
If you have any further queries, please contact Human Resources at email@example.com
Customer Services Representative
WITT is currently recruiting for a Customer Services Representative. This is a full-time fixed-term position.
The purpose of this role is to provide administration and reception duties for the Customer Services Centre and to ensure accurate and timely completion of customer student related enquiries and enrolments and to assist with ad hoc marketing tasks.
To be successful for this role you will need to be methodical, possess a warm and friendly disposition and have a people oriented approach.
Key tasks for this role include
Delivering a welcoming, professional and customer-focused experience for our students, potential students and other visitors
Assist potential students secure enrolments by providing pathway/career advice
Proactively follow up on all enquires
Assist with the application/enrolment process
Support student recruitment, retention and success
Work with marketing department to help promote WITT through events and communications
We are looking for someone who
Has a warm and welcoming personality and can demonstrate a commitment to delivering exceptional customer service
Is proactive and will initiate and contribute to an environment of continual improvement
Has a passion for the education opportunities that WITT provides in the Taranaki community
Is a highly effective communicator able to provide advice and assistance to both current and potential students
Enjoys working with a range of people and within a team environment
Has good organisational and time management skills and problem solving skills
It is desirable that you have
have experience in delivering exceptional customer service
To view the Job Description please click here - Job Description
To apply for the above position please submit an application form and include your CV and covering letter to firstname.lastname@example.org. This is vacancy number 1664
Applications close 10.00 am Monday 27th June 2016.